Chargement
Chargement
Last updated: April 2026
These Terms and Conditions of Sale (hereinafter "T&Cs") govern all relations between HAUTANE SAS (hereinafter "HAUTANE") and any person wishing to sell a luxury item via the hautane.com platform (hereinafter "the Seller").
The Seller may submit an item for sale by completing the online form. Submission is free and without commitment. HAUTANE reserves the right to refuse any item that does not meet its quality and authenticity criteria.
After submission, HAUTANE undertakes to provide a valuation within 24 to 48 business hours. This valuation is indicative. The firm offer is communicated after review of the photos and information provided. The Seller is free to accept or decline the offer.
HAUTANE purchases the item at the agreed price. Payment is made by bank transfer within 48 hours of receipt and authentication of the item. The transfer of ownership is effective upon validation by HAUTANE.
The Seller entrusts their item to HAUTANE for listing on the platform. The item remains the property of the Seller until it is sold. The Seller receives the agreed percentage of the final sale price. The Seller may retrieve their item at any time as long as it has not been sold.
Items are shipped exclusively by post via HAUTANE's partner carriers. A prepaid shipping label is provided free of charge to the Seller.
Each parcel is insured for 100% of the estimated value of the item. The Seller undertakes to carefully package the item and drop it off at a collection point within 7 calendar days of accepting the offer.
In the event of loss or damage during transit, HAUTANE will provide full compensation to the Seller based on the estimated value.
Every item received undergoes a physical inspection by HAUTANE's specialists. If the item is found to be non-authentic, it is returned to the Seller at their expense and the transaction is cancelled.
Payments are made by bank transfer to the account provided by the Seller. For immediate purchases, the transfer is issued within 48 hours of authentication. For consignment sales, the transfer is issued within 48 hours of the actual sale of the item.
The Seller warrants that:
HAUTANE undertakes to handle each item with the utmost care. HAUTANE's liability is limited to the estimated value of the item. HAUTANE shall not be held liable for indirect damages.
Personal data collected is processed in accordance with the GDPR. It is used solely within the scope of the commercial relationship and is not shared with third parties. The Seller has the right to access, rectify and delete their data.
These T&Cs are governed by French law. Any dispute shall be submitted to the competent courts of Paris.
For any questions regarding these T&Cs: contact@hautane.com
HAUTANE SAS — 12 Rue du Faubourg Saint-Honore, 75008 Paris